Refund Policy

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date — no questions asked.

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net and follow the refund instructions, or contact our support team at philip@neurosoft.se and we will help you.

Approved refunds are returned to the original payment method through Paddle. Processing times depend on your bank or card provider.

When a subscription payment is refunded, the corresponding subscription is cancelled and paid features remain available until the end of the already-paid billing period unless otherwise agreed. Your data is handled as described in the Privacy Policy.

This policy does not limit any rights you have under mandatory consumer protection law, including rights that apply in the EU and Sweden.

Neurosoft, org. nr 971218-4150 · philip@neurosoft.se